Terms of service

Terms and Conditions

Welcome to Glossy Glams!

These terms and conditions outline the rules and regulations for using the Glossy Glams website, located at www.glossyglams.com

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Glossy Glams if you do not agree to all the terms and conditions stated on this page.

1. Definitions

  • "Company," "we," "us," and "our" refer to Glossy Glams.
  • "Customer," "you," and "your" refer to the person using our website and purchasing our products.
  • "Products" refer to the skincare products and any other beauty items sold on our website.

2. Use of Website

  • By accessing our website, you warrant that you are at least 18 years old or visiting under the supervision of a parent or guardian.
  • You agree to use the website for lawful purposes only and not to engage in any activity that could harm the website, its users, or the Company.

3. Product Information

  • We strive to ensure that all product descriptions and prices listed on the website are accurate. However, errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions.
  • The images of the products on the website are for illustrative purposes only. We cannot guarantee that your computer’s display of the colors accurately reflects the color of the products.

4. Orders and Payments

  • All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.
  • Prices for our products are subject to change without notice.
  • Payment must be made at the time of purchase. We accept COD & Bank Deposit.

5. Shipping and Delivery

  • We offer shipping to Pakistan. Shipping charges and delivery times vary depending on your location.
  • We are not responsible for any delays or damages caused during the shipping process. However, if your product arrives damaged, please contact us within 7 days of receipt.

6. Returns and Refunds

  • We accept returns for unused and unopened products within 7 days of delivery. To initiate a return, please contact our customer service at glossyglamsofficial@gmail.com.
  • Refunds will be issued to the original payment method after we have received and inspected the returned product.
  • Sale items, gift cards, and opened or used products are not eligible for return or refund.

7. Product Use and Liability

  • All products should be used in accordance with the instructions provided. Glossy Glams is not liable for any adverse reactions or side effects resulting from the use of our products.
  • It is the customer's responsibility to ensure that they are not allergic to any ingredients in the products before use.

8. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Glossy Glams or its content suppliers and is protected by intellectual property laws.
  • You may not reproduce, distribute, or use any content from this website without our prior written consent.

9. Privacy Policy

  • We are committed to protecting your privacy. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is available  Privacy Policy.

10. Changes to Terms and Conditions

  • We reserve the right to update or modify these terms and conditions without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

11. Governing Law

  • These terms and conditions are governed by and construed by the laws of Pakistan, and any disputes will be resolved in the courts of Pakistan.

12. Contact Information

  • If you have any questions or concerns about these terms and conditions, please contact us at glossyglamsofficial@gmail.com